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Franxells Travels Policies

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Definition

Welcome to the corporate website of Franxells Global Services. The website gives assistance and acquaints customers with travel information and helps customers determine the availability of travel-related goods and services.  All quotation provided by or bookings made with and/or all services rendered by or on behalf of Franxells Global Services, are subject to the terms and conditions /services, as set out below.

 

Your privacy is extremely important to us. This Privacy Policy states the principles and practices that apply to our collection and use of information that you,our clients and prospective clients (hereinafter referred to as “you” and “your”) provide to us, whether in person, by telephone, mail or e-mail, or through our web site www.franxellstravels.com (referred to as this “Site”). This Privacy Policy is based upon Franxells Global Services activities as an entity conducting business in Nigeria and all of its operations.

Many airfares are subject to strict conditions regarding amendments, cancellations and refunds. In addition airlines impose taxes fees and charges. It is your responsibility to ensure the type of airfare you purchase is suitable for your needs. Franxells Global Services will charge a fee for processing a request for refund, all depends on the airline.

All contents of this Website is registered to: ©2017 Franxells Global Services, 11/17 Off Ago Palace Way, Okota Lagos Nigeria. All rights reserved. Franxells Global Services. Other product and company names mentioned herein maybe the trademarks of their respective owners.

This Website is offered to you (the client) on condition that you accepts, without modification, the terms, conditions, and notices contained herein. The Client’s use of this Website constitutes the Client’s agreement to all such terms, conditions, and notices. You agree to be bound by the agreement by accessing or using this Website in any manner. Ensure that you read the Agreement carefully. Access to and use of this Website is entirely at the user’s risk.

Franxells Global Services may discontinue or suspend the Website at any time without notice, and it may block, terminate or suspend any user’s access at any time for any reason in its sole discretion, even if access continues to be allowed to others.

Franxells Global Services is a travel agency. We arrange travel services and sell travel related products on behalf of suppliers such as airlines, tour and cruise operators, car hires and accommodation providers. In doing so Franxells Global Services gives no warranty nor makes any representation regarding the services to be supplied or the products purchased by you. Your booking will be subject to the terms and conditions applied by the provider of the service or products.

If you cancel your booking,you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. If you are entitled to a refund please note Franxells Global Services is unable to provide you with funds until we receive from our supplier. Franxells Global Services will charge a cancellation fee per booking as set out in the attached schedule of fees.

Franxells Global Services strongly recommends that you take out comprehensive travel insurance at the time of paying a deposit. The policy should provide cover for loss of deposit, cancellation and additional expenses, medical expenses and repatriation and loss or damage to baggage and valuables. You are responsible for making any special or increased insurance arrangements which you deem are necessary.